Established in 2014
We are an insurance company formed in May 2014 with an aim to provide innovative and competitive insurance products to customers in the UK.
The company is registered in Guernsey which is a self-governing British Crown dependency, and forms part of the Channel Islands.
Guernsey has an established financial market which is overseen and regulated by the Guernsey Financial Service Commission (www.gfsc.gg) under company number 2257613 and we are regulated by them under the Insurance Business Rules and Guidance 2021 in accordance with the Insurance Business Law 2002.
To help us manage the business we use the experienced insurance manager Robus Risk Services (Guernsey) Ltd in Guernsey.
Our business is well capitalised and we always exceed the minimum capital requirements set by the Guernsey Financial Services Commission. We have obtained a credit rating and financial strength rating from AM Best (Europe).
As Guernsey is a self-governing British Crown dependency sovereign the insurance businesses are regulated by the Guernsey Financial Services Commission. As such we cannot be party to the Financial Services Compensation Scheme (FSCS) in the UK.
PRIVACY AND COMPLAINTS
Customers privacy and the security of their personal data provided to us relative to our insurance policies is of paramount importance to us. To view our privacy policy click here.
We aim to deal with all customer complaints quickly and fairly. If you are not satisfied with our final response to your complaint, you can refer your complaint within 6 months from the date of our final response to the Channel Islands Financial Ombudsman (“CIFO”).
You can contact CIFO at:
Channel Islands Financial Ombudsman, PO Box 114, Jersey, Channel Islands, JE4 9QG Email: enquiries@ci-fo.org
Website: www.ci-fo.org
Jersey local phone: 01534 748610
Guernsey local phone: 01481 722218
International phone:+44 1534 748610
